Rules
This rules, the price list and the booking conditions are provided to guests upon arrival, available on website or write in prebooking of reservation. Access to the Residence implies unconditional acceptance of these rules.
Article 1 – Access to the Residence
The entrance is always through Manager of Reception. You must show identification and take authorization.
- Anyone wishing to enter the Residence must be authorized by Management.
- You must be show a valid identification document and, if required, the Public Security notification must be signed.
- For entry with vehicles: provide your number plate, take a magnetic card (€20 deposit, returned at check-out).
- Payment for your stay is made in advance; any extras are paid at check-out.
- Minors may enter only if accompanied by a responsible adult. For minors under 14, we request a specific authorization.
- Unauthorized access is prohibited and constitutes a legal violation.
Article 2 – Minimum Stay
The minimum stay is one night, not divisible into hours.
Article 3 – Choice and Use of Housing Units
The assignment is decided by Management, the deposit is required. The guest is responsible for cleanliness and any damage.
- The apartment are assigned by Management, according to availability.
- Management may change the assigned of apartment any time for internal requirements.
- Bookings may not be transferred to third parties without authorization.
- On arrival, a deposit is required (from €100 to €500, returned if all is in order).
- Report any damage or malfunction within 12 hours of arrival; otherwise, the guest is responsible.
- Management can be control the apartment any time.
Article 4 – Arrival and Departure Times
Arrival and departure follow times established by Management.
Arrival (from 10/06 till 10/09): Saturday from 14:30 to 19:00; for other periods according the hour with Reception
Departure: by 10:00; if you exceed this time, you will paid an extra.
Article 5 – Day Guests and Visitors
Access only with authorized from the staff of Reception. The guest is responsible for their visitors.
- Guests and visitors must be authorised by Management (free until 2 hours).
- For stays more than 2 hours: payment by price list.
- Access is only on foot and in daytime, presenting identification.
- The client is responsible for their guests’ behaviour.
Article 6 – Animals
The entrance of animals is only allowed with authorization from Management.
Article 7 – Peace and Quiet
Respect of quiet hours and avoid disturbing noise.
- Avoid noise at any time.
- Quiet hours: 13:30-15:30 and 22:00-08:00.
- During these times, are prohibited: loud TVs, radios, PCs, consoles; disturbing noises.
Article 8 – Vehicle Circulation and Parking
Access and parking regulated on this point:
- Only vehicles authorized by Management can be enter.
- For apartment is only one car, parked in the indicated area.
- Parking is outdoors and unattended; The Management is not responsible for theft or damage.
- Speed: always below 10km/h
Article 9 – Children
Adults are always responsible for children, who must respect the peace and safety of other guests.
Article 10 – Various Prohibitions
Other prohibitions:
- Waste: dispose of properly in segregated bins and collection points.
- No lighting fires, charcoal/wood barbecues, candles.
- Do not damage plants, equipment, signal
- Do not pour liquids or hazardous waste on the ground or into drains.
- Do not wash vehicles or items with chemical products.
- Always respect the speed.
- No disturbances, drunkenness, illicit use of units, or smoking inside spaces.
Article 11 – Lost Property
Items found must be immediately take to Reception.
Article 12 – Responsibility
Protect your valuables. Management is not responsible for thefts, damage.
- Do not leave money, valuables or documents unattended.
- A safe deposit is available at Reception during office hours.
- Management accepts no responsibility for theft, damage by other guests, natural events, illnesses, epidemics or external causes.
Article 13 – Expulsion
Management may expel anyone who violates the regulations or disturbs the Residence. Those expelled cannot re – enter without new authorization.